Page History

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1. In the Frosmo Control Panel, select Setup > Status.

2. Check the Product views status. The available follow-up action depends on the status.

   Status	Icon	Options	Description
   Set up		Set up	The Frosmo Platform has not received product data from the site for the past 30 days. This is most likely because product tracking has not been set up on the site. To fix the issue, set up product tracking.
   OK		View	Product tracking is working correctly. The Frosmo Platform has received product data from the site during the past 2 hours. To check the latest product view statistics, click View.
   Error		Inspect	The Frosmo Platform has not received product data from the site for the past 2 hours. To fix the issue: To check when the platform stopped receiving product data, click Inspect. Check that products are being tracked on the site. Info If your site has a basic feature setup, a product view event logs a frosmo_product_view message instead of a trigger.event message. If products are not being tracked on the site, set up product tracking.

   
   

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1. In the Frosmo Control Panel, select Setup > Status.

2. Check the Product transactions status. The available follow-up action depends on the status.

   If your site has a basic feature setup, a transaction event logs a frosmo_product_transaction message instead of a trigger.event message.

   If transactions are not being tracked on the site, set up transaction tracking.

   Status	Icon	Options	Description
   Set up		Set up	The Frosmo Platform has not received transaction data from the site for the past 30 days. This is most likely because transaction tracking has not been set up on the site. To fix the issue, set up transaction tracking.
   OK		View	Transaction tracking is working correctly. The Frosmo Platform has received transaction data from the site during the past 2 hours. To check the latest transaction statistics, click View.
   Error		Inspect	The Frosmo Platform has not received transaction data from the site for the past 2 hours. To fix the issue: To check when the platform stopped receiving transaction data, click Inspect. Check that transactions are being tracked on the site.
   Info

   
   

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1. In the Frosmo Control Panel, select Setup > Status.

2. Check the Conversions status. The available follow-up action depends on the status.

   Status	Icon	Action	Description
   Set up		Set up	The Frosmo Platform has not received conversion data from the site for the past 30 days. This is most likely because conversion tracking has not been set up on the site. To fix the issue, set up conversion tracking.
   OK		View	Conversion tracking is working correctly. The Frosmo Platform has received conversion data from the site during the past 2 hours. To check the latest conversion statistics, click View.
   Error		Inspect	The Frosmo Platform has not received conversion data from the site for the past 2 hours. To fix the issue: To check when the platform stopped receiving conversion data, click Inspect. Check that conversions are being tracked on the site. If conversions are not being tracked on the site, set up conversion tracking.

   
   

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1. In the Frosmo Control Panel, select Setup > Status.

2. Check the Product attributes status. The available follow-up action depends on the status.

   If your site has a basic feature setup, a product view event logs a frosmo_product_view message instead of a trigger.event message.

   If products are not being tracked on the site, set up product tracking.

   Status	Icon	Action	Description
   OK		View	The Frosmo Platform has product attribute summary information available for the site. To view the summary information, click View.
   Error 1		Inspect	The Frosmo Platform does not have product attribute summary information available for the site. This is because the platform has not received product data from the site for the past 2 months, or because the site has no recommendation strategies or configurations defined. To fix the issue: Check that products are being tracked on the site. Info If your site has a basic feature setup, a product view event logs a frosmo_product_view message instead of a trigger.event message. If products are not being tracked on the site, set up product tracking. Create the first recommendation strategy or recommendation configuration.
   Error 2		Inspect	The Frosmo Platform has product attribute summary information available for the site, but the information is likely obsolete. This is because the platform has not received product data from the site for the past 7 days. To fix the issue: Check that products are being tracked on the site.
   Info