To use the data layer with the Frosmo Platform, the data layer module must be enabled for the site.
No matter what data you collect with the data layer, the tracking process always follows the same basic steps, and you always handle the tracked data in the same way.
Pushing data to the data layer
Pushing incorrectly structured data to the data layer does not break or disrupt the Frosmo Platform in any way. The platform simply ignores invalid data.
To push data to the data layer, use the
- Custom action
You can call
dataLayer.push() from a modification, from shared code, or directly from your page code. If you use a modification, you call the function either from custom content or, if you're using a template, from the template content. The modification need not display anything if you simply use it to collect data.
The following example shows you how to push a conversion object to the data layer. The call triggers a conversion event and sends the conversion data to the Frosmo back end. Tracking conversions essentially means making similar calls across your site whenever a visitor does something that you want to track as a completed conversion.
For more information about pushing different types of data to the data layer, see:
Workflow for tracking data
The workflow for tracking visitor behavior and collecting data from a site runs as follows:
- A visitor completes an action that you want to track (conversion, custom action, product view, or transaction).
- Your code on the page calls
dataLayer.push()with the appropriate data for tracking the action. The call triggers the corresponding event (conversion, custom action, product view, or transaction).
- You use the data for analytics or for implementing some feature or functionality on the site.
Example: Product tracking and product recommendations
Here's an example workflow of product tracking that feeds into generating the data for a product recommendation:
- A visitor navigates to a product page.
Your code on the product page calls
dataLayer.push()with the product data, which the code scrapes from the page or fetches from an external source, such a product database or feed. The call triggers a product view event.
Since the purpose of product tracking is to both collect product data and register product views, the
dataLayer.push()call could be placed at the end of the page source code or triggered only after the DOM is ready to ensure that the page content first gets rendered for the visitor.
- The platform registers the data push as a view for the product, incrementing the product view count by one.
- You create a recommendation configuration for, for example, most viewed products.
- The Frosmo Recommendations engine uses the recommendation configuration, along with the collected product data and the product view counts, to generate the recommendation data.
Figure: Generating product recommendations based on tracked product data (click to enlarge)
For more information about the recommendation creation workflow, see Introduction to recommendations.